Cancellation of I-Ticket
I-Tickets are Indian Railway Passenger travel tickets which have been booked through internet using irctc.co.in portal of Indian Railways reservation system. In this article we are providing comprehensive detail on how to cancel tickets thus booked, and the rules and regulations governing the cancellation of I-Ticket.
Cancellation of tickets before departure of trains
Cancellation of I-Tickets can be done at any computerized reservation counters across the country and a cancellation ticket obtained. NO CASH REFUND will be given. Bank charges that are being levied by the Payment Gateways / Banks are not subject to refund in the event of cancellation of tickets by the Customer. Service Charge is also not refundable. The refund amount will be credited to the respective account electronically, the following day of cancellation. Refund of fare shall be made after deduction of cancellation charge of the fare as explained underneath.
- If a RAC / waitlisted ticket is cancelled then Rs. 20/- (Per Passenger) shall be deducted.
- If a confirmed ticket is cancelled more than 24 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted @ Rs.70/- for AC First Class/Executive Class, Rs.60/- for AC 2 Tier/AC 3 Tier/First Class/AC Chair car, Rs.40/- for Sleeper Class and Rs.20/- for Second Class. Cancellation charges mentioned are applicable per passenger.
- If a confirmed ticket is cancelled within 24 hrs and up to 4 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause.
Cancellation of tickets after departure of trains
In the case of I-Tickets which needs to be cancelled whose duration is Up to 6 hrs after actual departure of train for tickets up to a distance of 201-500kms.
In the case of I-Tickets that needs to be cancelled whose duration is Up to 12 hrs after actual departure of train for tickets over a distance of 500kms.
In all the above cases, cancellation charges will be 50% of the fare subject to a minimum flat rate, as mentioned in the above clause.
To cancel tickets after the above period
Surrender the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt. Submit your claim for refund to the following address attaching the photo copy of the Ticket along with the Ticket Deposit Receipt at the below given address. For the sake of record, take a photocopy of all the documents and keep it with you for the sake of future reference, or in case of delay or dispute in refunds.
General Manager/Operations, Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building, 16 Parliament Street, New Delhi – 110 001.
IRCTC will process the refund claim with the Railway Administration and refund granted by the Railway shall be credited to your bank account. Refund claims under above clause may require at least 60 days or more for processing.
Cancellation of I-Tickets in case of trains cancelled
I-Tickets can be cancelled upto 72 hrs after the scheduled departure of train at any of the computerized reservation counters.